Everything you need to know about our services, policies, and how we can help you succeed.
New to our services? Learn the basics and set up your account in minutes.
Troubleshooting guides, system requirements, and technical documentation.
Manage your subscriptions, view invoices, and update payment methods.
Learn about our security measures, data protection, and account safety.
API documentation, integration guides, and developer resources.
Can't find what you need? Reach out to our dedicated support team.
Simply contact us through our contact page or call us directly. We'll schedule a free consultation to understand your needs and propose a tailored solution.
We aim to respond to all support tickets within 24 hours during business days. Critical issues are prioritized and addressed much faster.
Yes! We specialize in custom web applications, management systems, and digital solutions tailored specifically to your business workflows.
You can update your billing information by logging into your client portal or by contacting our billing department directly via email.
Absolutely. We implement enterprise-grade security measures, regular backups, and strict access controls to ensure your data is always protected.
Our support team is ready to assist you with any questions or issues.
Contact SupportLast Updated: January 1, 2024
By accessing and using the services provided by Royal Monarque Solutions ("we", "us", or "our"), you ("you" or "the user") agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time. Continued use of our services following any changes constitutes your acceptance of the new terms.
Royal Monarque Solutions provides a range of IT and business solutions, including but not limited to:
Specific service deliverables, timelines, and costs will be outlined in individual service agreements or proposals.
As a user of our services, you agree to:
Payment terms will be specified in individual service agreements. Generally, invoices are due within 30 days of issuance. Late payments may incur interest charges at a rate of 1.5% per month. We reserve the right to suspend services for accounts with overdue balances.
All content, designs, software, and materials created by Royal Monarque Solutions remain our intellectual property unless explicitly transferred in writing. Upon full payment, clients receive a license to use custom-developed materials for their business purposes.
To the maximum extent permitted by law, Royal Monarque Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services. Our total liability shall not exceed the amount paid by the user for the specific service giving rise to the claim.
Either party may terminate a service agreement with 30 days written notice. Upon termination, you must cease using our services, and we will provide any completed deliverables as per the agreement terms. Outstanding balances remain due upon termination.
Last Updated: January 1, 2024
We collect information that you provide directly to us, including:
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
You have the right to:
To exercise any of these rights, please contact us at royalmonarque@gmail.com.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Royal Monarque Solutions
Email:
royalmonarque@gmail.com
Phone: +254 704 477 005
Location:
Nairobi, Kenya